Artificial intelligence is permeating the insurance ecosystem from different lines of coverage to jobs in carriers including sales, underwriting and claims.

Life insurance should continue to evolve by adding flexibility, accessibility and immediate value.

Behavioral science offers solutions to aid in customer comprehension of life insurance.

IICF announces CEO departure, Simply Business’ AI advisor, plus more insurance news.

Automation and AI offer ways to tailor the shopping and management experience, but the digital interaction must be balanced with human support.

Deepa Soni becomes executive VIP and CIO, similar to her previous role at The Hartford.

Mindy Chen, Mutual of Omaha’s vice president of segment analytics, spoke with Digital Insurance about necessary skills and what insurance companies should be investing in.

Mindy Chen, Mutual of Omaha’s vice president of segment analytics, spoke with Digital Insurance about how AI is being used to improve the customer experience.

Changes in life insurance products require more than retrofitting legacy technology, insurance technology executives say.

Insurers lack adequate and accurate data, even finding incorrect death certificates, making it more difficult to assess underwriting risk correctly.